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In Record Time, LLC
P.O. Box 603
Fenton, MI 48430
Toll-free: 888-730-3124
E-mail: vascular@inrectime.com
Technical Support:
In Record Time will service the database for a period of 6 months after the software is delivered with any customizations requested by the customer. To protect your investment, we offer an annual service plan to extend this support for an additional 12 months. Our service plan includes:
-Technical support is available from 8:00 a.m. to 8:00 p.m. EST Monday-Friday. Contact us by phone or e-mail using the contact information above. You can also use the form provided to contact In Record Time.
-Updates to existing forms and reports – if you require changes to your existing forms and reports, In Record Time will modify the database accordingly and convert or transfer any existing data into the new versions as needed. If new forms, reports, or programming is required, that service can be purchased at a pre-determined rate. For specific inquiries, please contact In Record Time.
On-Line Help: In some cases it may be necessary for IRT Technical Support to remotely access your computer. When instructed by Technical Support, click the link below to download and run a small utility that will allow IRT remote access. This utility is secure and encrypted to protect you and your patients’ privacy. Only you can initiate a remote session by running this utility from your computer.